Customs Brokerage
Streamline your customs clearance processes and minimize unnecessary delays.
Customs clearance procedures permit and control the movement of goods into and out of a country. At Santova Logistics, we understand the complexities and the fluctuations of unique regulations between different countries and commodities. With us you can rest assured that that our knowledgeable customs team will assist you to avoid penalties and delays for non-compliance when moving cargo into or out of Australia.
Services included in our in-house customs brokerage services:
Customs and Excise Clearing
Santova facilitates the process of clearing shipments via customs authorities in accordance with the pertinent laws and regulations of the particular countries, including the preparation of documents and the processing of data.
Tariff Heading & Rebate Management
Tariff determinations and clarifications are maintained per product in our tariff library, and are done in collaboration with our clients and the Australian Customs and Border Protection.
Customs Consulting
Santova provides professional guidance on product tariffing and valuations as well as various trade agreements between different nations.
Flexible Payment Options
Where applicable, Santova provides customers with flexible payment options to assist optimize our customers working capital.
Stops and Detentions
Ongoing communication and collaboration with the Australian Customs and Border Protection for any cargo stops or detentions for proactive management.
Customs Refunds and Duty Drawbacks
Where applicable, Santova is able to facilitate the process of custom refunds and drawbacks on specified materials that are imported into Australia and then subsequently exported or destroyed.